Privacy Policy

At Painted Holy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order with us.

1. Information We Collect When you place an order or contact us, we may collect:

  • Name and contact information (email address, shipping address)
  • Payment information (processed securely through our payment provider — we do not store your card details)
  • Order details, including items purchased and transaction history
  • Device and browsing data (IP address, browser type, pages visited) via standard web analytics

2. How We Use Your Information We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order status and shipping updates
  • Respond to your questions and customer service requests
  • Improve our website and product offerings
  • Send promotional emails, if you have opted in (you may unsubscribe at any time)

3. Print-on-Demand Fulfillment Painted Holy uses a third-party print-on-demand partner to produce and ship your canvas prints. When you place an order, your name, shipping address, and order details are shared with our fulfillment provider solely for the purpose of producing and delivering your order. Our fulfillment partner is contractually prohibited from using your information for any other purpose.

4. Sharing of Information We do not sell, rent, or trade your personal information to third parties. We may share your information only:

  • With our print-on-demand fulfillment and shipping partners as described above
  • With payment processors to complete your transaction
  • As required by law, such as in response to a court order or legal process

5. Data Retention We retain your personal information for as long as necessary to fulfill your order, resolve any disputes, comply with legal obligations, and improve our services. You may request deletion of your data at any time by contacting us.

6. Cookies Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics. You can disable cookies in your browser settings; however, some features of the site may not function properly without them.

7. Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Payment transactions are encrypted using industry-standard SSL technology.

8. Your Rights Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please contact us.

9. Children's Privacy Painted Holy is not directed at children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us If you have any questions about this Privacy Policy, please contact us at: Painted Holy — buypaintedholy@gmail.com